Help Center & FAQs

Once an order is placed, it cannot be canceled or modified. Our systems are fully automated to ensure your luxury fragrances are dispatched immediately.

Yes, all our fragrances are 100% cruelty-free and crafted using ethically sourced ingredients.

If you receive a damaged product, please contact our Customer Support immediately. Note: You must provide an uncut video proof of unboxing/opening the product to be eligible for a replacement or resolution. Claims without unboxing videos cannot be processed.

Standard delivery takes 3-5 business days depending on your pincode. You can track your order using the link provided in your dispatch email.