FREE SHIPPING ON ALL ORDERS OVER ₹1,000
LOGISTICS & INTEGRITY

Shipping & Terms of Sale

At SCENT64, we prioritize the olfactory integrity of our products and the health of our patrons. Please review our detailed shipping protocols and final sale policies below.

01. Shipping Logistics

We partner exclusively with premium courier services to ensure your signature fragrance is handled with the utmost care from our laboratory to your doorstep.

Complimentary Shipping: Enjoy free standard delivery on all orders exceeding ₹1,000.
For orders below this threshold, a nominal flat shipping fee of ₹150 is applied.

Delivery Timelines

  • Dispatch: Orders are processed and dispatched within 24–48 business hours.
  • Metro Cities: Expect delivery within 3–5 business days.
  • Rest of India: Expect delivery within 5–9 business days.

*Please note that delivery times may be slightly extended during peak holiday seasons or due to unforeseen logistics delays.

02. Final Sale Policy

Strict No-Return & No-Exchange Policy

To maintain the highest standards of hygiene and to guarantee that every customer receives a pristine, factory-sealed product, all sales at SCENT64 are final.

Fragrances are highly sensitive to environmental factors such as light, temperature, and handling. Once a bottle leaves our controlled environment, its olfactory integrity can no longer be guaranteed if returned. Therefore, we do not accept returns, even if the outer cellophane remains intact.

Exceptional Circumstances (Transit Damage)

In the highly unlikely event that your product arrives physically damaged or leaked due to transit, please notify us within 24 hours of delivery. Email our CUSTOMER SUPPORT at customersupport@scent64.com with your Order ID and clear photographic or video evidence of the damage. Verified claims will be eligible for a one-time replacement.

03. Cancellation Terms

Our fulfillment system is automated to ensure the fastest possible delivery to our clients. Once an order is confirmed and the "Pay and Order Now" button is clicked, the order is instantly committed to our warehouse and cannot be cancelled, modified, or redirected.

We urge all patrons to carefully review their cart contents and delivery address before finalizing the transaction.

Need Assistance?

If you have questions regarding a specific delivery or require clarification on our policies, our CUSTOMER SUPPORT is here to help.

Contact CUSTOMER SUPPORT
FREE SHIPPING

On orders over ₹1,000

SECURE PAYMENT

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FINAL SALE

Hygienically sealed & non-returnable

CUSTOMER SUPPORT

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